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SHOPPING EXPRESS

 

Refund Policy:

 

SHOPPING EXPRESS Guarantee     

 

All the ‘approved products’ purchased on the SHOPPING EXPRESS Website are covered by the SHOPPING EXPRESS Returns and refund Policy. SHOPPING EXPRESS will use commercial quality skilled worker for installation to keep your kitchen at a consistently safe also very carefully it leaves the business premises of Gas dealer Partners.

 

SHOPPING EXPRESS employs a collection/delivery system whereby SHOPPING EXPRESS staffs are required to check the order, use a vehicle to deliver the cylinder packages at the point when SHOPPING EXPRESS staff picks up the orders from Gas dealer  Partners. This system further requires SHOPPING EXPRESS staff to formally record the time at which the pick-up was made in company of a representative/staff of Gas dealer partner. When SHOPPING EXPRESS staff delivers the order to customers, they will re-check the order in the presence of the customers. This will ensure that there will not be any issues regarding wrong product, missed product or bad product.

 

Return/Refund With Proof of Purchase

 

It’s a rare case, but possible. If the ‘approved products’ that you purchase on the SHOPPING EXPRESS Website are damaged, wrongly given or if you are not satisfied with them, SHOPPING EXPRESS reserves the right to have the order assessed for acceptable quality prior to providing you with a suitable remedy such as a refund of the purchase price or and exchange of the order. For orders that cannot be resolved, we will arrange for the Gas dealer Partner to communicate directly with you.

 

As a customer, you have the right to obtain the contact details of the SHOPPING EXPRESS dealers Partners. In order to make a claim under our Returns and Refund Policy, you must return the product to SHOPPING EXPRESS.  

SHOPPING EXPRESS will return the product to the gas dealer be required to provide identification showing your name, address and signature and any other details that might be required by SHOPPING EXPRESS in order to resolve the issue.

 

Return or cancelation of order

We are very sorry to inform you that there will not be any refund if you change your mind regarding the order after the delivery has been made.  Please contact us for more information.

 

Feel free to contact us at info@tooptop.com if you have any enquiries regarding the return policy.

 

 

*If the product has been opened and consumed SHOPPING EXPRESS will not give a refund or make an exchange.

 

**The redelivery address must be the same as the previous address used in the order.

(tooptop.com operated under/by Bangladesh business  name SHOPPING EXPRESS)